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Lean in a CPA Firm:
Applying Lean Thinking to
New
Processes and Industries
Dustin Hostetler
Lean thinking continues to extend its reach
into new application areas, outside of the
traditional manufacturing environment. Learn
how a CPA firm is turning the tables on
themselves and utilizing lean concepts and
techniques through Kaizen events to improve
a variety of transactional and service
driven processes.
If you are seeking ways to implement lean in
an office environment where data and
information drive the “production” process,
this presentation is for you. Come learn
what some of the most effective tools are
for facilitating process improvement off the
shop floor. Explore
and identify the eight categories of waste
in transactional processes. See the link
between manufacturing and service thinking.
Identify how to eliminate process
bottlenecks. Develop metrics that count.
Listen to the “Voice of the Customer” – both
internal and external – to improve process
performance.
Also, find out ways the CPA firm is helping
its clients with their own lean
transformations – both through lean
consulting as well as support in the
concepts of accounting for lean. Meeting
the “Voice of the Customer (Client)” is the
catalyst which drove the CPA firm to this
key advisor role. How is your CPA firm
helping your lean transformation?
If a CPA firm can apply lean thinking, you
can apply it to any process in any
organization.
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